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Legal

Terms of Service

The terms you accept when you create an account or buy any plan on xfinitylabs.ir — in plain language, with nothing buried.

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Accepting these terms

This document is the agreement between you and the operator of xfinitylabs.ir. By creating an account, buying any plan, activating any licence, or otherwise using our site and software, you accept these terms. If you do not agree with part of them, do not use the service.

In this document, "we" means the operator of xfinitylabs.ir and "you" means the person who creates an account or makes a purchase. Our privacy policy and refund terms are part of the same agreement and are read alongside this text.

Who may use the service

xFinity is not for anyone under 18. By creating an account you confirm that you are at least 18 years old and legally capable of entering into this agreement.

If you are buying on behalf of a business or any other organisation, you confirm that you have the authority to bind that organisation to these terms.

If those conditions are not met, we may refuse service or close the account.

Your account and its security

An account belongs to one person. Keeping your password, your two-factor codes and access to your registered email address safe is your responsibility. Your password is hashed with argon2id and is not reversible even for us, so if you hand it to someone else we have no way of telling.

Anything done with your account — purchases, activations, tickets, API calls — is treated as done by you. If you believe someone else has gained access, change your password immediately and tell us through /dashboard/tickets.

The information you give us at sign-up or checkout must be accurate. Creating multiple accounts to get around limits, a ban, or the refund policy is not allowed.

What a licence gives you

Buying a plan gives you a personal, non-exclusive, non-transferable permission to use that one product for the duration of that plan. The software is not sold to you; you are granted the right to use it, and all intellectual property rights stay with us.

One licence covers one product. On first activation the licence binds to your machine's hardware ID (HWID) and from then on works on that machine.

The device-change allowance depends on the plan: the 1-day plan has none, the 1-month plan allows one change per quarter, and the lifetime plan allows four per quarter. If you need more than that — a hardware swap or a Windows reinstall, for example — open a ticket and we will review the request.

Acceptable use, reverse engineering and resale

A licence is personal. Sharing your key, renting or selling it to someone else, publishing it, or redistributing it in any other way is prohibited — even if you are not using it at the same time.

Reverse engineering, decompiling, disassembling, extracting or modifying our software files, bypassing the activation mechanism, and creating derivative works from it are all prohibited. So is building or using any tool that forges our licences or circumvents validation.

You must not put pressure on our site or API with automated traffic, bulk scripts, scanning, or anything else that slows down or disrupts the service for other people. Attempting to reach an account, order or record that is not yours is prohibited.

Reselling our products is only possible under a reseller agreement arranged with us in advance. Without such an agreement, nobody may sell, pre-sell, repackage, or present themselves as a seller of our products.

Keys obtained outside our site or outside an agreed reseller carry no validity, support or refund rights with us, and may be blocked without reimbursement. If you see an unauthorised sale anywhere, tell us at [email protected].

Payment and pricing

Payment is by card-to-card transfer from an Iranian bank card. Your order page shows the destination card and the exact Toman amount; after transferring, you submit the bank's tracking code and the last four digits of the card you paid from, and we confirm the transfer against our bank account before the order completes. We never ask for your CVV2, PIN or online-banking password, and taking a payment does not need your full card number. Cryptocurrency payment through NOWPayments is currently unavailable.

All prices are set in US dollars. A card-to-card payment is made in Toman: the amount on your order is calculated from the live USDT/Toman market rate at the moment you place the order, rounded up to the next thousand Toman, and then fixed for that order. The rate is the public market price on an Iranian exchange (Wallex), not an official exchange rate.

There are no subscriptions and no auto-renewal, and no payment method is stored with us. A plan simply expires at the end of its term; if you want to continue, you buy again yourself.

Any fee your bank charges for the transfer is yours to cover. If you transfer a different amount from the one on your order, or your tracking code does not match a transfer to our account, the order does not complete; open a ticket and we will look into it. For a crypto payment, whenever that option is offered, network fees and exchange-rate differences are likewise yours, and sending less than the invoice amount or using the wrong network leaves the order incomplete.

Delivery, availability and refunds

Your key is issued as soon as your payment is confirmed. For a card-to-card payment, that is once we have matched your transfer against our bank account — usually within a few hours of you submitting the tracking code — and the key then appears under the licences section of your account.

Within 7 days of purchase you get a full refund if the licence key has not been activated on any device. Once it has been activated, that right ends.

If the fault is ours — for example, a product you bought is unavailable beyond our stated availability — we make it right unconditionally. Refunds go back by the same method you paid with.

Some products are still pre-release and collect a waitlist instead of selling; joining a waitlist is not a purchase and creates no commitment to a release date. Product status is reported on the public status page over a rolling 90-day window.

Third-party platforms and your responsibility

Our products are built for FiveM and FiveM-like platforms. Those platforms, their servers, the underlying games and their anti-cheat systems are not ours. They can change, update or break at any time; we do not control those changes and cannot guarantee how quickly we can respond to them.

Complying with the rules of any platform, server or community you connect to is entirely your responsibility. Read their terms and rules before you use anything. Any consequence they impose on you — including restrictions, being removed from a server, or having your account closed — is yours to carry, and does not by itself entitle you to a refund or a licence extension.

We also do not control crypto networks, the payment processor, or communication services such as Discord and Telegram; outages or changes there are outside our control.

Suspension and termination

If we see reasonable evidence of a breach, we can block a licence, suspend an account, or close it entirely. Examples: sharing or selling a key, trying to get around HWID binding, reverse engineering, automated abuse of the API, creating multiple accounts to evade limits, and payment fraud — including falsely claiming non-payment or trying to claw funds back after receiving a key.

In clear-cut cases, and to prevent further harm, we may act first and explain afterwards. Where an account is closed for a breach, no money is returned.

If you think a mistake has been made, appeal through /dashboard/tickets. Tickets are answered 24/7 and we will review the case again. You may also stop using the service at any time and ask us to delete your account.

Disclaimer of warranties and limit of liability

The service is provided "as is". We work to keep it running and up to date, but we do not guarantee that it will be uninterrupted, error-free, compatible with every Windows configuration, or fit for your particular purpose. No specific outcome on any third-party platform is guaranteed.

To the fullest extent the law allows, our total liability to you for any claim will not exceed the amount you paid us for the licence concerned.

We accept no liability for indirect or consequential loss, including loss of data, time, in-game progress, or your account on a third-party platform. Back up your system before using any tool.

Changes to these terms

We may update these terms — for example when a product is added or a process changes. The current version is always published on this page, and that version is the one that applies.

We announce significant changes on the site and through our channels before they take effect. Continuing to use the service after a new version is published means you accept it. If you do not accept it, stop using the service; active licences you bought beforehand remain valid until the end of their term.

Contacting us

For any question about these terms, your orders, your licences, or a technical problem, open a ticket at /dashboard/tickets. Tickets are answered 24/7 and are the fastest way to reach us.

Support email: [email protected]. To report abuse, a stolen key, or an unauthorised sale: [email protected]. Our Discord and Telegram are open for general discussion and announcements, but anything involving your account or a payment is handled through tickets only.

Still have a question?

Ask before you buy. Support is staffed around the clock and replies the same day.